Privacy Policy

Introduction
This Privacy Policy describes how YOU AND I TRIPS (collectively “YOU AND I TRIPS, we, our, us”) collect, use, share, protect or otherwise process your information/ personal data through our website https://youanditrips.com/ (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

Collection
We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes but is not limited to:

  • Name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address.
  • Payment information like bank account, credit/debit card details, or other payment instruments (with consent).
  • Biometric data such as facial features or physiological information (if opted for and in accordance with applicable laws).
  • User behavior, preferences, and information voluntarily provided on our Platform.
  • Transaction-related data from our Platform or third-party partner platforms.

We may compile and analyze this data in aggregate. If a third-party collects your data directly, you are advised to review their privacy policy. YOU AND I TRIPS shall not be responsible for third-party practices. If someone impersonates YOU AND I TRIPS and asks for sensitive information, do not disclose it and report to the relevant authority immediately.

Usage
We use personal data to provide the services you request. To the extent we use your personal data for marketing, you will have the option to opt-out. We also use your data to:

  • Assist sellers and partners in fulfilling orders
  • Enhance user experience and troubleshoot issues
  • Send updates, offers, and product/service-related information
  • Detect fraud and prevent illegal activities
  • Conduct research, analysis, and surveys

Access to services may be restricted if required permissions are not granted.

Sharing
We may share your personal data internally within our group or with third parties such as:

  • Sellers, business partners, and service providers (e.g., logistics, payment gateways)
  • Government or law enforcement agencies as legally required
  • Marketing and advertising service providers (with opt-out option)
  • Legal bodies to enforce our terms or protect users’ rights and safety

Security Precautions
We use reasonable security practices to protect your data. We use secure servers and maintain safeguards to protect against unauthorized access. However, data transmission over the internet is never fully secure, and users accept inherent risks. Users must protect their login credentials.

Data Deletion and Retention
You may delete your account from your profile/settings or by contacting us. Deletion may be delayed if there are pending claims or grievances. Once deleted, all related information will be lost. We retain your data only as long as necessary for service or legal purposes and may anonymize it for research or analytics.

Your Rights
You may access, rectify, or update your personal data through tools provided on the Platform.

Consent
By using the Platform or providing your information, you consent to its processing as per this Privacy Policy. If you provide someone else’s data, you confirm that you have their consent. You may be contacted via SMS, messaging apps, call, or email by us or our partners for purposes defined in this policy. To withdraw consent, contact the Grievance Officer with the subject “Withdrawal of consent for processing personal data”. Requests may be verified and withdrawal may affect service access.

Changes to this Privacy Policy
Please review this policy periodically. We may update it to reflect changes in information practices and notify you of significant updates as required under law.